Store

The Euroblues Promotions Limited Returns Policy

For Goods Lost In Post...

You will need to contact Euroblues Promotions Limited to discuss further.

For Goods Damaged In Transit...

You will need to contact Euroblues Promotions Limited to discuss further.

For Goods Shipped / Completed...

IS IT WITHIN 7 DAYS OF RECEIVING YOUR GOODS?

YOUR RIGHT TO CANCEL

If you wish to exercise your 'Right To Cancel' please inform us in writing of your intention to make a return within 7 days of receipt of the goods (email is acceptable, please include 'Right To Cancel' in the subject line). Then use the following procedure:

You should arrange for the goods to be returned to us by Royal Mail's Special Delivery in their original condition and unopened packaging.

We will refund all monies paid by you for the goods (including delivery costs), except for the return postal charges, within 30 days of your cancellation.

For faulty goods see below.

IS IT AFTER 7 WORKING DAYS FROM RECEIPT OF THE GOODS, BUT WITHIN 30 DAYS?

To receive a refund you should:

Arrange for the goods to be safely returned to us.
Notify us by email.

We will refund all monies paid by you for the goods except for delivery and return postal charges.

FAULTY GOODS

If the goods returned are found by us to be faulty, we will refund all monies paid by you for the goods (including delivery costs) together with any return postal charges you may have incurred (subject to these being reasonable).

IS IT MORE THAN 30 DAYS SINCE YOU RECEIVED YOUR GOODS?

We will not automatically accept any returns after 30 days. Please contact Euroblues Promotions Limited to discuss further.

PACKAGING

Please package all returned items carefully.

METHOD OF RETURNING GOODS

All returns made using your 'Right To Cancel' (as set out above) should be sent using Royal Mail's Special Delivery.

We will not accept any liability for damage or loss caused by the carrier whilst items are in return transit.

You must not return items using 'return to sender' as we are not able to guarantee how long it will take or whether the goods will reach us from the post office using this method.

When returning an item please clarify the reason for return on the rear of the delivery note and whether a refund or replacement is requested. We cannot exchange items for a different title.

THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER

Euroblues Promotions Limited
P. O. BOX 478
Cheltenham GL52 2XW
United Kingdom

Tel. + 44 (0) 1242 701 765

Email: .(JavaScript must be enabled to view this email address)